How far in advance should I book my transfer with Kitlio?

We recommend booking at least 12 to 24 hours in advance to guarantee your preferred vehicle availability. However, we do our best to accommodate last-minute or urgent executive dispatch requests depending on real-time fleet availability in Nairobi.

What are your operating hours?

Kitlio Executive Transfers operates 24 hours a day, 7 days a week, 365 days a year. Our dispatch team and chauffeurs are always available for early morning flights, late-night arrivals, or round-the-clock corporate itineraries.

What is your cancellation policy?

You may cancel or modify your reservation free of charge up to 3 hours prior to a scheduled local Nairobi pickup. For full-day bookings or specialized roadshows, cancellations must be made at least 24 hours in advance.

Booking & Policies

Answers about booking lead times, operating hours, and cancellation policies.

How far in advance should I book my transfer with Kitlio?

We recommend booking at least 12 to 24 hours in advance to guarantee your preferred vehicle availability. However, we do our best to accommodate last-minute or urgent executive dis...
What are your operating hours?

Kitlio Executive Transfers operates 24 hours a day, 7 days a week, 365 days a year. Our dispatch team and chauffeurs are always available for early morning flights, late-night arri...
What is your cancellation policy?

You may cancel or modify your reservation free of charge up to 3 hours prior to a scheduled local Nairobi pickup. For full-day bookings or specialized roadshows, cancellations must...